3rd June, 2010, marked the completion of one year of our compliance and accreditation to the Quality Management System - ISO 9001: 2008. Credit is due to the guidance we received from our able leadership team.

For an organization to function effectively, it has to determine and manage numerous linked activities. An activity using resources and managed to enable the transformation of input into output, is a process. Often the output of one process forms the input for another process. The interaction of such multiple processes is termed as `Process Approach`. ISO 9001:2008 is a process that provides control over this approach.

We have adopted the Quality Management System to enable us to manufacture rice mills that live up to our corporate motto - Built to Last . The company was granted conformance approval by the world’s best certification body `Bureau Veritas Certification (India ) Pvt. Ltd.’ on 27th June, 2009. The scope includes design, manufacture and supply of rice mill machinery. The accreditation serves a two pronged purpose - it gives recognition to our people for a job well doneconsistently. It also assures our customers of our quality, delivery and value added services.

Auditors from Bureau Veritas not only highlighted non compliances in the system for us to address, but also gave suggestions for enhancing it.

Significant Achievements

• The Plan - Do - Check - Act (PDCA) cycle and the eight management principals defined in the standard are slowly but surely paving the path towards ‘Total Quality’ concept.
• Level 1 Document : We have thoroughly adopted the system defined in the quality and procedure manual.
• Level 2 Document : Contains procedures, flow charts, work instructions that facilitate our routine activities. Significant instructions have been translated into Marathi for easy understanding and conformance by the technical team .
• Level 3 Document : Mandatory records defined in the standard are being maintained as evidence of successful completion of the process.
• Various measurable quality objectives are being adhered to as effective improvement tool. For instance -
  - A quality policy that reinforces our own - Customer is king. Nothing else matters.
  - Internal audit helps us conform consistently to set norms and keep us on top of the situation.

However, the best we can do can always be bettered. To match the benchmarks set calls for dedicated and consistent efforts especially at our upcoming set up in Nagpur .
Let us join hands to continue to implement initiatives to ensure conformance to ISO 9001:2008 standards and reserve our position for renewal of the distinctive accreditation we have received.